Are You Ready for the PSTN Switch-Off? IT Hotdesk Is Here to Help
The UK’s copper network is being retired, with the Public Switched Telephone Network (PSTN) to go offline by December 2025. The Copper Switch-Off will replace traditional phone lines with a full-fibre network, offering faster speeds, enhanced reliability, and modern digital communication capabilities. For businesses in Aberdeen, this means ensuring your communications systems and connectivity are fully prepared for this transition. At IT Hotdesk, we can help you navigate this change smoothly and upgrade to a more robust and future-proof infrastructure.
Why Is the Copper Switch-Off Happening?
The copper network has been the backbone of UK communications for decades and is outdated & costly to maintain. With the increasing demand for faster internet and higher-quality connectivity, a shift to fibre optic infrastructure has become essential. Fibre networks offer significant benefits, including faster data transfer speeds, better reliability, and the capacity to handle modern communication needs like video conferencing, cloud-based applications, and remote work.
What Does the Switch-Off Mean for Your Business?
For businesses still reliant on copper-based services, the Copper Switch-Off is a call to upgrade. This change impacts not just telephones but any device that connects to the PSTN network—such as payment terminals, alarm systems, and monitoring devices. Without preparation, you risk communication blackouts and service interruptions when the switch-off is completed.
As a business, now is the time to review your existing systems and identify which services may be affected. At IT Hotdesk, we recommend beginning the transition early to avoid any last-minute disruptions and to take full advantage of the improved capabilities of a fibre-based network.
How IT Hotdesk Can Support Your Transition
VoIP and Unified Communications Solutions
Switching to Voice over IP (VoIP) is one of the most practical alternatives to traditional phone lines. VoIP technology routes calls through the internet, offering flexibility and cost savings. IT Hotdesk provides VoIP solutions that integrate with existing systems, ensuring a smooth transition while enhancing the quality and reliability of your calls. Our unified communications solutions also allow for seamless voice, video, and messaging options in one platform—ideal for hybrid and remote work setups.
Future-Proofed Internet Connectivity
With the fibre switch, your business will benefit from faster internet speeds and improved resilience. IT Hotdesk helps Aberdeen businesses connect to Fibre to the Premises (FTTP) or other high-speed options, depending on your needs. We assess your current infrastructure, provide expert recommendations, and ensure your transition to fibre is seamless and stress-free.
Device Compatibility Checks and Upgrades
Many devices that rely on copper lines, such as alarm systems, fax machines, and payment terminals, may need upgrades to remain functional after the switch-off. We’ll audit your current equipment, identify any updates needed, and guide you in transitioning to compatible alternatives so you remain fully operational during and after the switch.
Ongoing Support and Maintenance
As Aberdeen’s trusted IT and communications provider, IT Hotdesk offers ongoing support for businesses during this critical transition. Our team will monitor your new fibre-based systems, troubleshoot issues, and provide proactive maintenance to keep your systems running smoothly long after the switch-off.
Prepare Today for Tomorrow’s Network
The Copper Switch-Off is fast approaching, but with IT Hotdesk as your technology partner, your business will be ready for the future of communications. Reach out to our team today to discuss how we can support your transition to a fibre network, keeping your operations connected, secure, and ready for the demands of modern business.