The simplicity of switching IT providers

One of our engineers will visit your business, assess your network and chat with members of your team to get a feel for how they currently operate your systems, and how well they are working. This will allow us to:

• Generate a comprehensive overview of your infrastructure
• Detect any potential problems you are facing
• Create a consolidated risk report, which details all of our findings

As the risk report will detail exactly how many machines, users and servers your business has, we will use this information to provide you with an accurate quotation for managing your IT systems. This quotation will include:

• A clear picture of what your month-to-month costs will be
• The ways we would fix any issues or risks flagged in our report

If you are happy with the quote and choose to switch to IT Hotdesk, we would solve the issues identified before onboarding you. Our onboarding process is very straightforward:

• We will engage with your current IT provider for a handover, so we can get key information such as system passwords
• We would then deploy our management software onto your machines, and arrange for the services we offer to be set up. If you have chosen any additional services, such as managed antivirus, patching or additional email security, we would deploy these during this stage too.
• We would then move to conduct the technical configuration on our side, to finish setting up our systems.